About TechStyle: TechStyle is reimagining fashion. With five core brands and five million members—TechStyle prides itself on bringing personalized, on-trend style to customers at an amazing value.
Challenge: TechStyle’s manual dispute representment was inefficient and costly. With growth on the horizon and regulatory changes looming that would decrease the turnaround time they had to respond to disputes, TechStyle needed a technology solution that could handle increasing chargeback volumes effectively and efficiently.
Solution: Chargehound was deployed to fully automate the handling of chargebacks across all of TechStyle’s five brands. Chargehound enables TechStyle to keep up with fluctuating dispute volumes, cut costs from FTE hours and maximize revenue by responding to 100% of their disputes instantly.