Soon after you start processing charges with Braintree, you'll encounter what are known as "disputes" or "chargebacks". A dispute occurs when one of your customers questions your charge with their bank or credit card company and Braintree is forced to deduct the charge amount from your balance as well as a hefty fee. When you run a business that takes credit cards, disputes are inevitable, and when they happen, you often lose inventory and revenue.

Our goal is to help you save time and your money back by responding to disputes automatically with quality evidence.

Using Braintree Auth, you can get started fighting your disputes through Chargehound with ease.

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